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FAQ

What is Ziwiye?

A Canadian gold and jewellery brand built on generations of family experience in the jewellery trade.

What types of jewellery are featured?

The collection includes rings, earrings, necklaces and chains, bracelets, pendants, sets, wedding jewellery, and gold and leather pieces.

What is the Gold and Leather collection?

A signature direction pairing gold elements with leather in bracelets, necklaces and personalized variations.

Can I ask about a particular style?

Yes. Send a description or reference image and include the category, style, colour or occasion you have in mind.

Do you provide jewellery repair?

General repair requests are welcome, including resizing, chain or clasp repair, soldering, polishing and restoration. Every piece is assessed individually.

Do you buy gold?

Gold buying and valuation requests can begin by sending the item details and clear photographs. Inspection and verification may be required before a value can be confirmed.

How is gold value considered?

Relevant factors may include verified weight, purity or karat, the applicable gold rate, condition, stones and other separately valued elements.

Where do you provide service?

Clients are served across the Greater Vancouver Area, British Columbia. Contact us for appointment and service information.

What should I avoid sending through the form?

Do not upload identification documents, payment information, banking details or other sensitive records. Any additional requirements will be explained directly when necessary.

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