Effective Date: September 23, 2026
This Privacy Policy explains how personal information is collected, used, disclosed and protected when you visit the Ziwiye website, contact us, upload an image or join our email list.
Information We Collect
We may collect your name, email address, telephone number, preferred contact method, message details, product interests, and any files or images you choose to provide. Limited technical information may also be collected, including browser type, device information, pages viewed, approximate location derived from an IP address, and cookie or analytics data.
How Information Is Used
Personal information is used to respond to messages, provide requested information, understand interest in our products and services, maintain website security, improve website performance, keep appropriate business records, and send marketing updates when consent has been provided.
Consent and Marketing
Information submitted voluntarily may be used for the purpose explained at the point of collection. Marketing consent is separate and optional. You may unsubscribe from marketing messages at any time.
Sensitive Information
Please do not submit identification documents, payment-card information, banking information or other sensitive records through the website. Photographs should show only the item relevant to your request whenever possible.
Service Providers and Disclosure
Service providers may support website hosting, form delivery, email, security, analytics and related operations. Information may also be disclosed where required or authorized by law. Personal information is not sold.
Storage and Retention
Information may be processed or stored by service providers in Canada or other jurisdictions. It is retained only for as long as reasonably necessary for the identified purpose, legal obligations, record keeping, security or dispute resolution.
Safeguards
Reasonable administrative, technical and physical safeguards are used according to the nature of the information. No method of electronic transmission or storage is completely secure.
Cookies and Analytics
Necessary cookies may be used, together with analytics or advertising technologies where enabled. When consent is required, optional technologies will be activated only after a choice is made through the cookie notice.
Access and Correction
You may ask about personal information under our control or request correction of inaccurate information, subject to applicable law. Identity verification may be required before responding.
Privacy Contact
Questions, requests or concerns may be directed to the Privacy Officer at info@Ziwiye.ca or the published Ziwiye telephone number.
Changes to This Policy
The policy may be updated from time to time. The current version will be posted on this page with its effective date.